Delivery schedule

We can generally satisfy your order from stock and have the items to you within 24 -72hrs, in the event that we don’t have the parts you require then this delivery time will unfortunately be extended.

Delivery charges

£3.50 plus VAT for orders under £40.00 (Royal Mail 1st Class)

£7.50 plus VAT for orders over £40.00 (Royal Mail Special Delivery, signature required)

£9.00 plus VAT for items too large for Royal Mail, we use a Courier service, (signature required)

For customers outside mainland UK please call for shipping cost before ordering.

If your parcel requires a signature the deliverer will leave a card to say they have called, we can not be held responsible if you are not available to sign for the parcel.

Any promotions on cut price or free postage can be withdrawn at any time at our discretion.

TAX CHARGES

For orders placed in the UK or the European Union, 20% VAT is added.
Helmets and childrens wear are rated as VAT free.

BACK ORDERS

If we do not have the parts you require in stock and they are on back- order with KTM we will contact you with the option to amend or cancel your order if you do not wish to wait, we should however be able to give you a delivery date at this point of contact.

RETURNS

All parts, clothing and accessories which were incorrectly ordered by the customer will be subject to a 20% restocking charge on refunds. All items to be returned must be sent back to us within 7 days of receipt, in their original condition and packaging.

Any item not in its original packing and in good resale condition can be subject to a repacking charge.

You the customer will cover the cost of posting and it is your responsibility to ensure they reach us in good order. However if the parts were sent out incorrectly by one of our staff we will cover all cost of returns.

We cannot accept any items for refund that have been specially ordered for you or manufactured to your specific request.

A copy of the original receipt must accompany all returned items.

We cannot be responsible for returns that are undelivered to us, please keep a copy of your shipping details.

PRIVACY

Redline Motorcycles Ltd, in line with the Data Protection Act, advise all customer contact details supplied to us are kept private, and not passed on to any third parties, or in anyway used for marketing purposes.

SPECIAL OFFERS

Any special offers are subject to price and availability and Redline Motorcycles reserve the right to withdraw any privileges to anyone found misusing the offer.

INTELLECTUAL PROPERTY


Material on this website is copyright protected. Such copyright is owned by Redline Motorcycles Ltd. Users of this site may print or download any information for personal use, but may not use any of the site content for commercial purposes. The content of this website is not to be used or incorporated in the content of any publication without the express permission from Redline Motorcycles Ltd. The web site ktm4u.co.uk is provided by Redline Motorcycles Ltd without any warranties or guarantees. The viewer must bear the risks associated with the use of the Internet.

The ktm4u.co.uk site provides content from other Internet sites or resources and while we try to ensure that material included on the site is correct, of high quality and error free, it cannot accept responsibility if this is not so. Redline Motorcycles Ltd will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Redline Motorcycles site. If we are informed of any errors or inaccuracies in the material on the site we will correct the errors or inaccuracies as soon as possible.

PRICE AND PROMOTIONS

Although we do our best to make sure all content and prices are correct on this website we will not beheld responsible for human error and pricing errors.

On occasion, the prices payable and promotions offered in respect of goods advertised on the website may differ from those prices and promotions offered at the same time in Redline Motorcycle shop. We are under no obligation to honour any in-store price or promotion in the event that they differ from those on the website. Similarly, Redline Motorcycle shop is under no obligation to honour any website price or promotion in the event that they differ from those in the shop. Although we endeavour to ensure that all pricing information on the website is accurate, occasionally an error may occur and goods may be mispriced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.Prices that are reduced for sales and promotions are only valid for the specified period. We reserve the right to adjust prices, offers, goods and specifications of goods on the website at our discretion at any time.